Shipping policy

🚚 Shipping Policy

All orders are made to order, so please allow up to 5 business days for production before dispatch.

Once shipped, delivery times will vary depending on the carrier and your location. We use trusted shipping providers (including Australia Post), but please note: once your parcel is handed over to the courier, shipping times are out of our control.

 

You’ll receive a tracking number as soon as your order has been dispatched.

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📦 Summary

Production time: Up to 5 business days

Shipping time: Varies by location (typically 4–10 business days within Australia)

Tracking: Provided with every order

Delays: We are not responsible for carrier delays once shipped

 

🌍 International Orders

We’re based in Australia and ship worldwide.

United States: Import taxes and duties for US orders are included at checkout — you won’t be charged any additional fees upon delivery.

Other international destinations (including EU and UK): Import duties, VAT, or customs fees may apply upon delivery, depending on your country’s regulations. These charges are not included in your checkout total and are the buyer’s responsibility.

We provide full customs documentation to help your order clear smoothly through international customs.

For any questions about shipping or tracking, email us at hello@volari3d.com.